Not happy with your product? Need to exchange it? No problem. We are happy to offer you a full refund or exchange!
- You can choose to withdraw from your order for any reason within a 30 Days of receiving your kiki moon baby blanket, just let us know first by emailing firstname.lastname@example.org
- Please return your kiki moon blanket in unused condition within our gift box.
- Please mind your parcels until they arrive safely with us, we recommend that you send them by traceable post.
- We don’t refund the cost of returning the parcel to us, but if you’re exchanging your baby blanket, we’ll deliver your new package free.
- We will however refund you the cost of the original delivery as per EU legislation. (If you paid a delivery fee)
- If returning a package please send it to: Kiki Moon, Manorhouse View, Watermill Road, Raheny, Dublin 5, Ireland.
Need to exchange something? No problem. Just read the following;
- Items for exchange should be returned within 30 days in perfect condition within out gift box.
- We will send out the replacement item free of charge, however, you are responsible for the cost of returning the original item to us.
- As items for exchange are your responsibility until they arrive safely with us, we recommend that you send them by traceable post. Mind those packages!
- Please let us know if you want to exchange a product before returning it, email email@example.com
- If returning an item please send it to: Kiki Moon, Manorhouse View, Watermill Road, Raheny, Dublin 5, Ireland.